Dormant-Debt Scores

Prioritize your dormant debt and recover more.

Strengthen your bad debt strategies and improve your recovery rate. Use our dormant-debt scores, developed by SCORE Statistical Consulting in collaboration with TransUnion, to rank your customers based on current individual circumstances and ability and willingness to pay, not just by level of delinquency. Lenders, collection agencies and debt-buyers can use this insight to develop appropriate treatment strategies, make better use of their resources, and improve recovery.

This focus on warehoused debt differentiates these scores from all other behaviour and credit bureau scores, allowing them to significantly outperform new or current account scorecards in rank-ordering the probability of recovery in dormant debt portfolios.

Benefits

• Specific application for warehoused accounts— dormant-debt scores were developed exclusively with delinquent accounts more than one year in arrears.
• Assessments are made on the consumer’s specific ability and willingness to pay, rather than only their current level of delinquency.
• Exclusively use credit bureau-based information with no use of demographics.

These delinquency scores evaluate the probability of any 360+ day account making a minimum $25 payment within:

• 90 days (Version 1.0)
• 9 months (Version 2.0)

Dormant-debt scores were developed exclusively on warehoused debt across numerous industries including financial services, retail, and telecommunications.

Collect faster

• Predictive outcome: the likelihood of any dormant debt account (1-year plus post-charge off) paying $25 or more in the next 90 days or less (Version 1.0) or 9 months or less (Version 2.0) helps you collect faster and identify rehabilitating consumers.

Strategic advantages

• Determine appropriate collection treatment, inventory management and resource allocation based on payment probability.
• Optimize debt restructuring, legal, settlement, and debt sale strategies to support the recovery of bad debt.
• Focus efforts on recoverable accounts for engagement acceleration and prioritized resolution to improve net-back returns.
• Immediately evaluate dormant debt portfolio quality before or after a sale.
• Support portfolio business intelligence including cohort trending analytics and cross-portfolio comparisons.
• Support automated and targeted treatments within collections by leveraging an industry proven benchmark proven effective in all economic cycles.

Product Highlights

• Support the optimization of collection resources by identifying dormant-debt customers with the ability and willingness to pay in a short performance window.
• Improve recovery curves and identify rehabilitation opportunities using a cost-effective pay-as-you-go model.
• For over 25 years, our suite delinquency scores have been trusted by Big 5 Banks, telcos, utilities, collection agencies, and debt buyers to prioritize recovery activities and improve bottom line results.