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TruValidate

Knowledge-Based Verification

Dynamic, effective and trustworthy authentication.

Features
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Leverage extensive data

Our comprehensive data sources significantly reduce the likelihood of fraudsters obtaining answers to verification questions.

Increase customer conversions

Increase conversions and reduce abandonment rates with an authentication method consumers know and trust.

Assisting with regulatory compliance

We offer KYC capabilities through a single vendor and API based on the information sourced from the credit file.

Here’s what you get with Knowledge-Based Verification

Build confidence in consumer identities through exam sessions that vary in complexity, depending on the risk of the transaction. Knowledge-Based Verification quickly authenticates new or existing customers online and through a call center.

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Sophisticated exam logic

Create exams using parameter-driven questions, dummy or “red herring” questions, and configurable consumer response times.

Configurable by transaction risk

Length of exam, and complexity of questions can all be configured to meet your business requirements.

Diverse data

Our solution leverages comprehensive data sourced from demographic data, credit data, and public data.

Fully protected customer journey

Apply Knowledge-Based Verification at account creation, call center interactions, and as users access and manage their accounts for complete coverage.

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Identity Proofing

Solution

Robust identity verification enables businesses to provide better consumer experiences without hesitation.

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Fraud Analytics

Solution

Combat fraud by quickly identifying suspicious users, devices and transactions.

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Insights and Resources

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Knowledge-Based Verification

Leverage extensive data

Increase customer conversions

Assisting with regulatory compliance

Here’s what you get with Knowledge-Based Verification

Sophisticated exam logic

Configurable by transaction risk

Diverse data

Fully protected customer journey

Related Products

Device-Based Authentication

See Other TruValidate Solutions

Identity Proofing

Fraud Analytics

Insights and Resources

Demystifying the Use of Credit Data in Insurance

How do credit cards affect your credit score?

Financial Services Digital Fraud Attempts in Canada Rise 218%

Harnessing the Growth of Super-Apps and Digital Wallets

Q1 2021 Industry Insights: A Positive Outlook for 2021 and Beyond

Q4 2020 Industry Insights: Consumers Remain Resilient, But Early Signs of Long-Term Risk Emerge

Enabling Trust Between Consumers and Businesses

Q2 2020 Industry Insights: The Long Recovery Has Begun

Three Questions to Ask About Your Payment Fraud Detection Strategy

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