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TruValidate

Knowledge-Based Verification

Dynamic, effective and trustworthy authentication.

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Knowledge-Based Verification features

Here’s what you get with Knowledge-Based Verification

Build confidence in consumer identities through exam sessions that vary in complexity, depending on the risk of the transaction. Knowledge-Based Verification quickly authenticates new or existing customers online and through a call center.

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Sophisticated exam logic

Create exams using parameter-driven questions, dummy or “red herring” questions, and configurable consumer response times.

Configurable by transaction risk

Length of exam, and complexity of questions can all be configured to meet your business requirements.

Diverse data

Our solution leverages comprehensive data sourced from demographic data, credit data, and public data.

Fully protected customer journey

Apply Knowledge-Based Verification at account creation, call center interactions, and as users access and manage their accounts for complete coverage.

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