TruValidate Knowledge-Based Verification

Configurable, effective and trustworthy consumer authentication built on robust credit, demographic and public data — with configurable exam logic.

Help reduce abandonment, increase conversions and support your compliance program with knowledge-based exam sessions calibrated to transaction risk and customer journey.

Identify genuine consumers, reduce fraud

Robust data sources make it harder for fraudsters to obtain answers, helping you mitigate fraud losses.

Increase customer conversions

Increase conversions and reduce abandonment with an authentication method consumers know and trust.

Assist with regulatory compliance

KYC capabilities through a single vendor and API based on information sourced from demographic, credit and consortium data.

Product Capabilities

Sophisticated exam logic

Create exams using parameter-driven questions, dummy or red herring questions and configurable consumer response times across authentication scenarios.

Configurable by transaction risk

Length of exam and complexity of questions can be configured to meet business requirements and the risk of the underlying transaction.

Diverse data sources

TransUnion's solution leverages robust data sourced from Canadian demographic data, credit data and public data for exam construction and validation.

Protect customer journeys

Apply Knowledge-Based Verification at account creation, contact centre interactions and account management for end-to-end customer journey coverage.

Velocity check (Global Threshold Flag)

Identify consumers who have previously participated in a knowledge-based authentication exam within the last 24 hours to 30 days.

See other TruValidate products

Pair Knowledge-Based Verification with TruValidate identity and authentication products to strengthen customer authentication and deliver friction-right experiences across channels.

Credit Solutions

Fraud Solutions