Turn to Transunion specialists to help you protect brand health, maintain business continuity and support your customers
Breach Incident Response Solutions
Ease a breach's potential impact on your organization: be ready for an incident before it occurs.
If you’re a consumer with questions or issues related to your personal credit report, disputes, fraud, identity theft or credit monitoring services, please visit https://secure-ocs.transunion.ca/secureocs/home.html.
Disclaimer: Please note that consumer responses submitted through this form will not be actioned.
PROBLEMS WE SOLVE
In the event of a breach, timing is key.
Evolving global cyber threats impact Canadian consumers, regardless of their demographic characteristics. Developing an efficient and robust response strategy can help your organization equip customers with tools that help combat identity theft, mitigate potential impacts to your reputation and credibility, and support efforts to rebuild trust.
We help manage the consumer response and remediation journey from the moment a security incident is identified
Notify
Consumer Notifications
Help notify the potentially impacted population via mail or email, on your behalf.
Support
Dedicated Contact Centre
Establish a dedicated call centre to support the affected population with inbound calls related to incident-specific FAQs.
Help Protect and Restore
TransUnion's myTrueIdentity® platform
Enables consumers to access their credit information and offers specific features to help safeguard their identity in response to the potential compromise of information involved in a data breach.
myTrueIdentity® benefits includes:
Online access to TransUnion’s credit report and CreditVision® Risk Score
Credit monitoring alerts with email notifications to key changes on a consumer’s credit file
Up to $1,000,000 expense reimbursement insurance*
Online education and identity restoration resources
Dark Web Monitoring alerts with email notification of potentially exposed information
Expense reimbursement insurance is only available upon successful enrolment in the online credit monitoring service
Who We Serve
- Credit & Identity Monitoring
- Education
Be ready to respond to a breach.
Information for Good®.
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