Contact Us

We want to help you achieve your objectives by building a relationship with you. Whether you'd like to meet us for the first time or talk about additional services, we're available to discuss your unique challenges.

Contact us using any of the options below.

Customer Support

For general questions, password resets and support with our online applications, call our Customer Service department at 1-800-565-2280. Or if local to the Hamilton, Ontario region, call 905-340-1094. We're available from 8:00 am to 8:00 pm Eastern Standard Time (EST).

New business clients

To learn more about our business solutions, complete the request information form and a TransUnion representative will contact you.

Existing business clients

Please contact your local TransUnion representative for any questions about our business solutions. For further assistance, e-mail us at customerservice@transunion.ca.

Data suppliers

To get answers to your electronic data reporting questions, visit our Frequently Asked Questions. If you need more information, e-mail us at DATEAM@transunion.ca.

If your data is compromised

In the event of a data compromise, individuals and businesses are exposed to a number of risks. If information has been breached in your organization, please contact TransUnion's Data Compromise Assistance department at dca@transunion.ca.

For information on how TransUnion can help you and your customers mitigate potential losses, protect your brand and reputation, visit Data Breach Solutions.