Fraud and Identity Management

Helping to protect your business and your customers requires taking the right measures at the right time. By knowing your customers and verifying their identities upfront, you can reduce risks to your business while strengthening relationships and building confidence in your brand.

At every stage of your customer lifecycle, we can help you verify personal data and confirm that the right customers are accessing their accounts. Starting with a detailed assessment of your processes, we'll develop a comprehensive strategy tailored to your existing capabilities to help you improve identification processes, optimize your resources and reduce your costs.

• Fraud and Identity Detection Tools—Add an extra level of security to confirm who is on the other end of a transaction. Our authentication services help determine whether customers are who they say they are and feature unique technologies, such as requiring customers to answer out-of-wallet questions. Incorporating these robust features will help you reduce fraud losses and increase profitability. Other identity detection tools include services that verify customer address and telephone number, credit card and billing information, and personal demographic information.
• Fraud Analytics—Make better decisions at the point of sale. These services provide notifications that highlight the difference between application data and credit information. Historical transaction data can also be compared for skimmed cards that pose a fraud risk.
• High Risk Fraud Alert—Be alerted to fraud before an account is opened by checking against a national file of potentially fraudulent information.
  
• Dynamic Monitoring—Identify potentially fraudulent activity based on specified behaviour and take timely action. You set the criteria and thresholds for key changes in consumer behaviour and are alerted of their occurrence on a schedule you specify—monthly, weekly and even daily.
  
• Compliance with AML—Ascertain and confirm identity, and help meet your legislative requirements, with a fully customizable solution available only from TransUnion. This flexible approach allows you to compare your customer’s information against our comprehensive databases and other reputable, independent sources. Utilizing your unique match criteria we will provide you with the ability to track the match results for each required data element and deliver this information to you for adjudication and audit purposes.