Collections

We understand what the credit and collections industries are up against - price compression, increasing regulations and greater competition. All these factors cut into your bottom line. They're also making collectors reconsider their strategies and cost controls.

Whether you're an in-house credit department, third-party agency or debt buyer, we can provide you the powerful data solutions to help make collections easier and more profitable. We'll work with you to understand your objectives and provide the experience, analytics and technologies to succeed in even the most competitive markets. Our detailed operational analysis helps us provide a debt management plan that makes it easier for you to:

Our strategies combine a complex database of information on virtually every credit-active consumer with advanced search tools to simplify how you locate people, reduce operational expenses and increase profitability. In addition, we work with SCORE Statistical Consulting, a leader in collections scoring and modeling, to bring you a wide range of scores to help assess the likelihood of debt repayment.

Transform the way you manage collections, allocate resources and collect debt with our Web-based ASP platform. Streamline and standardize time-consuming processes from end to end using your own rules and policies—and your choice of internal and external data, including data from both credit reporting agencies. Preconfigured applications make it fast, easy and affordable to integrate with your system.

You set the criteria and thresholds for key changes in customer behaviour and are alerted of their occurrence on a schedule you specify—monthly, weekly and even daily. This allows you to, for example, identify accounts that may be going into collections and act quickly. Contact customers showing an increased ability to pay. Prioritize and re-prioritize accounts with greater confidence.