A Consumer Disclosure is a complete account of all the information on your credit report, as mandated by consumer reporting legislation. Unlike the version supplied to a business that purchases TransUnion services, which is referred to as a "Business Version," a Consumer Disclosure lists all inquiries made to your credit information, including account management inquiries, non-credit-related inquiries and your own inquiries. The Business Version is an abbreviated version of the Consumer Disclosure. This is the credit report that creditors do see. The Business Version does not contain account management inquiries, non-credit related inquiries, or your personal inquiries to obtain a copy of your credit information.
You have the right to obtain a copy of your Consumer Disclosure, free of charge by mail or in person.
Simply fill out a form and mail your request for a free copy of your Consumer Disclosure.
Visit one of our provincial consumer offices to receive a free copy of your Consumer Disclosure.
You may also request your free Consumer Disclosure by phone using our Interactive Voice Response system: 1(800) 663-9980 (Prompt 1)