Phone

Our TransUnion representatives are available to assist you with the dispute process. If you recently applied for credit or received a copy of your TransUnion Credit Report in which you believe there is an inaccuracy, simply call toll-free at 1-800-663-9980. For residents of Quebec, please call toll-free at 1-877-713-3393 or 514-335-0374 in Montreal.

Our Consumer Relations Department is available to assist you Monday through Friday, 8:00 a.m. to 8:00 p.m. ET, excluding major holidays.  For residents of Quebec, hours of operation are Monday through Thursday 8:30 a.m. - 5:00 p.m. ET and Friday 8:30 a.m. - 4:30 p.m. ET.

Before you place your call, please make sure you have all of the necessary information on hand:

• Full name
• Social Insurance Number (optional) or Credit Card number
• Date of birth
• Current address
• Previous address (if at current address less than two years)
• Company name of the disputed item (from your credit report)
• Reason for your dispute (e.g., you have paid the account, etc.)