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It's easy to dispute any inaccurate credit or personal information on your credit report. Simply follow these steps:

Download and complete form

Simply download and complete the Investigations form.

You will need Adobe® Acrobat® Reader® to print the Investigation form. You can download the free Adobe Acrobat Reader from the Adobe Web site.

Make sure you provide the following information:

  • Full name
  • Current address
  • Previous address (if less than two years at current address)
  • Date of birth
  • Social Insurance Number (optional)
  • Employment information (optional)
  • Telephone number (optional)
  • Name of the company you have a dispute with (from your credit report)
  • Account number, if available, of the disputed item (from your credit report)
  • Reason for your dispute (e.g., you have paid the account, etc.)
  • Documentation to support the amendment you have requested. If the amendments are to your personal information (e.g., name), please provide supporting identification documentation, such as change of name certificate, marriage certificate, etc.

Mail form and documentation

Please send the completed form and supporting documentation to:

All provinces except Quebec
TransUnion Consumer Relations Department
P.O. Box 338, LCD1
Hamilton, Ontario
L8L 7W2

Quebec residents
Centre De Relations Aux Consommateurs TransUnion 
1 Place Laval Ouest
Suite 370
Laval, Quebec
H7N 1A1

RELATED TOPICS
How Investigations Work
CREDIT PROFILE
Check your personal credit profile regularly to ensure accuracy
NEXT STEPS:
  •  Download and complete the investigations form.