Web/ Technical Related
- What is SSL?
- What are cookies and how are they used on your site?
- Your site keeps saying that I do not have 128-bit encryption but I know I do. How do I continue to use your website if it doesn’t recognize the 128-bit encryption I have on my PC?
- What does 128-bit encryption mean and how to I set it up on my machine?
- Why am I unable to return to the page I just left?
Q What is SSL?
A SSL stands for Secure Socket Layer, which encrypts the information you input. Encryption is the process of scrambling a message to assist in protecting it from being read by anyone else. We use 128-bit SSL encryption.
return to top
A SSL stands for Secure Socket Layer, which encrypts the information you input. Encryption is the process of scrambling a message to assist in protecting it from being read by anyone else. We use 128-bit SSL encryption.
return to top
Q What are cookies and how are they used on your site?
A When you order your credit report and score online, we use cookies to tell us what step(s) you have completed. Cookies contain information about you and your page preferences. Only the information that you provide or the choices you make when you visit the website can be stored in a cookie. For example, a site cannot determine your email address unless you choose to enter it. Allowing a website to write a cookie to your system does not give that site or any other site access to the rest of your computer. A site can only read its own cookies.
Microsoft Internet Explorer 6.0
Or
Netscape Communicator / Navigator 6.0
return to top
A When you order your credit report and score online, we use cookies to tell us what step(s) you have completed. Cookies contain information about you and your page preferences. Only the information that you provide or the choices you make when you visit the website can be stored in a cookie. For example, a site cannot determine your email address unless you choose to enter it. Allowing a website to write a cookie to your system does not give that site or any other site access to the rest of your computer. A site can only read its own cookies.
To enable your cookie settings:
Microsoft Internet Explorer 5.5- Click Tools and select Internet Options on the menu bar
- Click the security tab
- Click “Custom Level”
- Scroll down to the “Cookies” section and select “enable”
- Click “OK”
Microsoft Internet Explorer 6.0
- Click Tools and select Internet Options on the menu bar
- Click the Privacy Tab
- Click “Advanced”
- Scroll down to the “cookies” section and select “Always allow sessions Cookies.
Or
- Set the “Privacy Settings to Medium”
- Click “OK”
Netscape Communicator / Navigator 6.0
- Click “Edit” and then select “Preferences” on the menu bar
- Select “Privacy and Security”
- Select “Cookies” from the drop down menu
- Select “Enable all Cookies”
- Click “OK”
return to top
Q Your site keeps saying that I do not have 128-bit encryption but I know I do. How do I continue to use your website if it doesn’t recognize the 128-bit encryption I have on my PC?
A Please check y our browser security settings to ensure that you have the proper Secure Sockets Layer (SSL) connection by following these instructions:
return to top
A Please check y our browser security settings to ensure that you have the proper Secure Sockets Layer (SSL) connection by following these instructions:
- Open your browser (IE Explorer or Netscape Navigator)
- Click “Tools” and select “Internet Options”
- Click on the “Advanced” tab
- Scroll to the “Security Settings” (by the bottom)
- Make sure that the “Use SSL2.0” and “Use SSL 3.0” boxes are checked.
return to top
Q What does 128-bit encryption mean and how to I set it up on my machine?
A When you order your TransUnion Personal Credit Report online, we electronically scramble the data through Secure Sockets Layer (SSL) encryption. Your internet browser must support this level of encryption. To check your browser’s encryption type:
Enabling SSL on your browser:
return to top
A When you order your TransUnion Personal Credit Report online, we electronically scramble the data through Secure Sockets Layer (SSL) encryption. Your internet browser must support this level of encryption. To check your browser’s encryption type:
- Open your browser
- Go to the “Help” menu on the browser’s toolbar
- Go to “About” (Internet Explorer / Netscape Communicator / Navigator)
- The content will indicate your encryption type
Enabling SSL on your browser:
- Open your browser (IE Explorer or Netscape Navigator)
- Click “Tools” and select “Internet Options”
- Click on the “Advanced” tab
- Scroll to the “Security Settings” (by the bottom)
- Make sure that the “Use SSL2.0” and “Use SSL 3.0” boxes are checked.
return to top
Q Why am I unable to return to the page I just left?
A For security reasons, certain sections will not allow you to display the previous screen. If the “Back” button does not work and there are no navigation links on the page, you must restart the process.
return to top
A For security reasons, certain sections will not allow you to display the previous screen. If the “Back” button does not work and there are no navigation links on the page, you must restart the process.
return to top
CONTACT US
