Contact Us

TransUnion is committed to providing you with quick and easy access to your credit data.

Online

For residents outside Quebec, please contact us between the hours of 8:00 a.m.-8:00 p.m. ET at 1-800-663-9980
For residents of Quebec, please contact us during the hours of 8:30 a.m.-5:00 p.m. ET (Monday to Thursday) and 8:30 a.m.-4:30 p.m. ET (Friday) at the following phone numbers: 1-877-713-3393 or 514-335-0374
For US Citizens, please contact us between the hours of 08:00 - 4:30 p.m. Monday - Friday at 1-800-916-8800 (option 3 to speak to an agent).

All provinces except Quebec:
TransUnion
Attention: Fraud Victim Assistance Department
P.O. Box 338, LCD1
Hamilton, ON L8L 7W2

Quebec residents:
TransUnion
Centre De Relations Aux Consommateurs TransUnion
1 Place Laval Ouest
Suite 370
Laval, Quebec
H7N 1A1

Visit the consumer relations office near you:

PROVINCE	NAME, ADDRESS AND TELEPHONE	HOURS
NEWFOUNDLAND	TransUnion Consumer Relations 55 Bond Street, Suite 202 St. John's, NF A1C 5W2 (709) 754-3992	8:30am-4:30pm (M-F)
NOVA SCOTIA	TransUnion Consumer Relations 305-6389 Coburg Road, Halifax, NS B3H 2A5 (902) 429-1936	9:00am-4:30pm (M-F)
ONTARIO	TransUnion Consumer Relations 709 Main Street West Hamilton, ON L8S 1A2 (800) 663-9980	9:00am-4:30pm (M-F)
PRINCE EDWARD ISLAND	TransUnion Consumer Relations 51 University Avenue, Suite 103 Charlottetown, PEI C1A 4K8 (902) 368-1299	9:00am-4:30pm (M-F)
QUEBEC	TransUnion Consumer Relations 1 Place Laval, Suite 370 Laval, QC H7N 1A1 (514) 335-0374 (877) 713-3393	8:30am-4:30pm (M-F)