Telecommunications and Utilities

Your markets change at extraordinary speed. Technologies are evolving at unprecedented levels, and intense competition in the telecommunications industry gives consumers promotional opportunities that allow them to switch services quickly. 

TransUnion tailors its business intelligence solutions to help you better qualify potential customers, manage identities and retain customers throughout your customer lifecycle.  We blend advanced risk models, analytics and current information on virtually every credit-active adult to help you:

• Reach the right markets through segmentation analysis
• Identify prospects who present less risk and greater long-term potential with the TransUnion Risk Score, tuned for regional differences in four key markets. Also help predict an individual’s likelihood of bankruptcy in the next 18 months with the TransUnion Bankruptcy Score. 
• Make on-the-spot decisions with instant decisioning capabilities 
• Target your current customers most likely to extend their services
• Help detect fraud early and react faster to compromised security 
• Implement credit policies that allow customers to take advantage of new equipment and bundled packages
• Reduce the need for promotions that cut into your bottom line

Transform the way you process applications, develop products and services, and manage risk with our Web-based ASP platform. Streamline and standardize time-consuming processes from end to end using your own rules and policies—and your choice of internal and external data, including data from both credit reporting agencies. Preconfigured applications make it fast, easy and affordable to integrate with your current Application Management System.

Use Dynamic Monitoring to identify customers based on specified behaviour and take timely action. You set the criteria and thresholds for key changes in behaviour and are notified of their occurrence on a schedule you specify—monthly, weekly and even daily. You are better equipped to reach customers with the right offer at the right time.

Improve your targeting with Aggregate Data. This solution aggregates credit report characteristics at your choice of two levels: Postal Code and Neighbour (sub-groups of at least 15 credit-active people).

Use Telephone Verification Service to improve the efficiency of outbound telemarketing campaigns. Our automated solution is an easy, cost-effective way to passively verify that telephone numbers are valid working numbers.

We can give you information to make collections more profitable. Our thorough analysis of your operations, technology and collection strategies gives you the details necessary for instant decisions at the beginning of your customer lifecycle. We'll work with you to help you create successful plans for debt management, predict which accounts provide the greatest returns and locate delinquent clients at reduced costs.