Hiring Process
Frequently asked recruitment questions
- How often is the job listing updated with new positions?
- How do I submit my resume?
- What is the best way to search open positions?
- How do I log in if I forget my user name or password?
- Where do I send a paper resume for consideration?
- How long after submitting my resume can I expect to hear from TransUnion?
- Is there a pre-employment background investigation?
- How long is my personal information retained and how is it stored?
Q How often is the job listing updated with new positions?
A New positions are posted as they become available.
Q How do I submit my resume?
A Candidates can submit a resume for an open position or add it to our general database to be considered for any future openings.
To submit your resume, click on Explore Openings and register. Once registered, you'll be able to:
- Complete an online application for a specific position
- Edit your profile at any time
- Search job openings
- Receive alerts for new openings in your field
Q What is the best way to search open positions?
A From the Explore Openings page, you can see the most recently posted positions.
To search open positions, click the Advanced Search link under the Basic Job Search box. To identify positions of interest, you can select any search criteria—including keywords, locations and job identification numbers. After creating your search criteria, you can save your search on the Advanced Job Search page by clicking the Save Search button. If you designate this search as a Job Agent, you'll receive an e-mail if any new jobs become available that meet your criteria.
Q How do I log in if I forget my user name or password?
A Click the Find a Job link to access the Careers home page and click on the Login Help link. You can enter your user name to receive a new password or enter your e-mail address to receive your user name information.
Q Where do I send a paper resume for consideration?
A All resumes should be submitted through our online application. You may also send a resume by fax to 905-525-3011 or by mail to 709 Main Street West, Suite # 201, Hamilton, Ontario, L8S 1A2, Attention: Human Resources.
Q How long after submitting my resume can I expect to hear from TransUnion?
A As soon as you submit your application online, your information is sent to our Applicant Tracking database for our recruiters to review. A recruiter will contact you if an open position matches your skills and experience.
Q Is there a pre-employment background investigation?
A Candidates who are extended offers of employment will go through a comprehensive background screening process. This includes, but may not be limited to, a credit and criminal background check.
Q How long is my personal information retained and how is it stored?
A Subject to any applicable business, legal or regulatory requirements, TransUnion retains resumes or application information for a period of two years from the date submitted. Personal information submitted for prospective employment at TransUnion is never traded, sold or leased by TransUnion to an external company. TransUnion transfers such personal information to TransUnion's headquarters in the United States for processing and storage. Under the laws of other jurisdictions, in certain circumstances, foreign courts, law enforcement agencies or regulatory agencies may be entitled to access personal information. TransUnion uses physical, technological and organizational measures appropriate to the sensitivity of the information to safeguard personal information submitted for prospective employment purposes in any format against loss, theft, unauthorized access, use, copying, modification or disclosure. These measures include firewall technology, passwords, encryption, antivirus software and physical security measures. Any question in this regard can be directed to TransUnion's Privacy Office which can be reached at: privacy@transunion.ca.
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